Sales & banking

Symptom: invoice / PDF / QR wrong

Cause: Incomplete debtor data, wrong IBAN/QR-IBAN, template.

Steps: Complete debtor → Setup bank details → regenerate PDF.

Symptom: payment will not reconcile

Cause: Amount/currency, wrong invoice, already settled.

Steps: Check open items → exact amount → invoice status.

Cause: Navigation/plan not enabled or old plugin.

Steps: Update plugin; check plan; support with nav screenshot.